2002.3.1
Association for Quality and Participation:
... merged with ASQ in 2004
as the Teamwork and Participation Forum. ASQ has two two Forums. The
other is the Six Sigma Forum. Select the link to read it mission statement.
The American Society for Quality website lists areas of use in education,
government, healcare, manufacturing, and service more about
quality processes.
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2002.3.2
deming.eng.clemson.edu.
Once published in this issue of The Resource Report, the link to the
website at Clemson University (South Carolina, USA) was discovered broken and
removed.
The link to The Continuous Quality Improvement Server provided access
to information about W.
Edwards Deming and the Deming
Method, including
what was referred to as the Deming Electronic Network. With information no
longer available through this resource you can check the .network glossary
for definitions of terms such as Six
Sigma and continuous improvement (continual
improvement) which are presented presented within the context of excellence.
Also, the glossary defines the Deming Method. Google
for: Clemson+Continuous
Quality Improvement Server.
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2002.3.3
Deming Method:
... Defined in the .network glossary. See 2002.3.2more from
Yahoo.
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2002.3.4
business process:
... business processes are functions within organizations that enable
them to deliver products and services to the satisfaction of customersmore about
this in a file provided online by BenchNet (The
Benchmarking Exchange). The term benchmarking is
defined in the .network glossary in relationship to
the enterprise process.
| (A success oriented business process) ... is driven by the voice
of the customer. In one way or another, those to whom an
enterprise provides products and/or services speak to issues
of quality and costs. When heard, customer-speak can
lead to expansion or
a new
startup. Sometimes when employers hear customer-speak, but
employees don't, the result is relocation.
When no one pays attention to customers its an indication that
the enterprise has strayed from the path to success. |
|
|
The paragraph above says that customer-speak should
drive the design of functions within businesses that desires to successfully
deliver products and services within a world of commercial activity where they
are bought and sold.
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2002.3.5
business quality resources:
See quality
systems defined in the .network glossary.
definition
of quality systems defined as it relates to continuous improvement
initiatives in business that create quality business operations of excellence
Quality World offers a clean and
simple website with links to various TQM-related
buzzwords, many of which are defined in the glossary in addition to quality
systems thanks to recommendations from participants in The Network such
as ....
definition of total quality
management defined what does TQM stand for
recommendations from users of the network such as Pinnacle Partners is
Pinnacle Partners
Inc. PPI suggested Six
Sigma, change
initiative, and improvement
strategy definitions for the glossary. This is pointed out to not
only provide links to much-used expressions related to business quality resources
but also to give you the opportunity to consider
recommending or contributing a resource, such as a glossary definition,
to our free-access, online
information service.
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2002.3.6
links for information about helping to build The Network with
resources.
http://www.findmehere.com/network/promise.htm#rs
http://www.findmehere.com/search/websee/default.htm#resources
http://www.findmehere.com/search/dictionary/r_index.htm#rpaper
http://www.sitelocationassistance.com/search/report/default.htm#call
http://www.findmehere.com/search/websee/default.htm#detail
http://www.findmehere.com/search/websee/default.htm#email
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2002.3.7
Industrial Asset Management Council:
IAMC was founded (2002) as an association
for executive management with industrial and manufacturing asset responsibilities.
Like its
predecessor, IAMC brings industrial asset managers together with
their resource
and service providers.
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2002.3.8
Center for Economic Development:
... at Carnegie Mellon University, Pittsburgh, PA. CED serves
the Southwestern
Pennsylvania Region (Pittsburgh City-Region). example of one type
of local (economic development) data sourcelist
of all local types in Economic Development.net.
see the definition of economic
development data in the .network glossary.
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2002.3.9
search for UN resources:
UN stands for United Nations. The following key
word combinations
are searched for your convenience using the operative word development.
UN+area+development+worldwide
UN+area+development+contacts
UN+economic+development+contacts
UN+economic+development+worldwide
UN+enterprise+development+assistance.
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2002.3.10
Nigerian Scam:
The Network had an experience with the Nigerian
Scam after responding to what appeared to a legitimate request
for search assistance. The inquirers email services were provided by
Omantel (Oman Telecommunications Company). We tagged our response without
being suspicious. Later the scam showed up with that same tag so we
knew then that our email address was in the hands of a cyberthug.
This incident was reported to Omantel and to the and the IFCC (Internet
Fraud Complaint Center).
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2002.3.11
labor relations:
The term is defined in
the .network glossary as a management function
(labor relations management). Part of definition suggests that the division
of labor and management is a problem that hambers economic development
on a global scale. One resource for learning more about the problem is
an oline paper titled Human
Resourc Management, Industrial Relations and Achieving Management Objectives at
the International Labour Organization website (http://www.ilo.org).
The resource paper is written by S.R. de Silva of the
East Asia Multidisciplinary Advisory Team, ILO, Bangkok, TH.
The following links are to sections of the paper:
human
resource management and management objectives (trends)
factors
influencing trends
conflict
between industrial relations and human resource management (theory)
conflict
and trade union views (overcoming the problem)
De
Silva gives credit to those whom he quotes. The following
are paraphraphased examples of a couple of them. Source links
at the end of each paragraph goes directly to de Silva's notes which
are at the end
of his paper.
Entrepreneurs are
pointed out under Trends
on Human Resource Management and Management Objectives as
being skillful in putting together ... coalitions and building
teams of devoted employees who
feel
a heightened
sense of
joint
involvement
and contribution to decisions. The quote goes on to indicate that management with an entrepreneurial bent stay in close contact with worker
teams ... ensuring (their) access
to information,
resources and the support
needed for implementation. The quoted source uses the term quality
circlessee
2002.3.2 above for glossary defintions related to
quality inatives within the enterprise.
"Corporate entrepreneurs - single-minded individuals that they
are - still get their projects done by crafting coalitions and building
teams of devoted employees who feel a heightened sense of joint involvement
and contribution to decisions. The integrative, participative vehicles
surrounding innovators - open communication, interdependent responsibilities,
frequent team efforts- keep them close to the power sources they need
to operate, ensuring access to information, resources and the support
needed for implementation. Involving grass roots employees on participative
teams with control over their own outcomes helps the organization to
get and use more ideas to improve performance and increase future skills.
Whether called 'task forces', 'quality circles', 'problem-solving groups',
or 'shared-responsibility teams', such vehicles for greater participation
at all levels are an important part of an innovating company. Masters
of change are also masters of the use of participation."
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